Vol. 5 No. 2 (2020)
Adoption of Web 2.0 tools for the Promotion of Services and Resources in University Libraries in South-South, Nigeria
Dr. Monday Obaidjevwe Ogbomo (CLN)
Library and Information Science Department
Delta State University, Abraka
mogbomo@yahoo.com
Osaze Patrick Ijiekhuamhen (CLN)
Library Department
Federal University of Petroleum Resources, Effurun
Sazepatrick@gmail.com
Abstract
Rationale of Study -This study investigated the adoption of Web 2.0 tools to promote library services and resources in university libraries in South-South, Nigeria.
Methodology -The study adopted a descriptive survey design. The population of the study was 164 librarians in university libraries that use Web 2.0. These university libraries were identified by physical visit as well as searching their Web 2.0 presence online. The total enumeration sampling technique was used for the study due to the manageable size of the population. Data was collected using questionnaires. Descriptive statistics was used to analyse the data collected.
Findings -The study showed that the major Web 2.0 tools used by librarians to promote library services and resources are Facebook, Whatsapp, Instagram and Twitter. LinkedIn, Google+, YouTube, Snapchat, Skype, wikis, and blogs are used minimally. The findings revealed that the services librarians are promoting using the Web 2.0 tools are user education, research help services, reference services, extension and outreach services, selective dissemination of information, announcement, loan services, and book reservation. The challenges affecting the use of Web 2.0 in university libraries include lack of policy on the use of Web 2.0, erratic power supply, and inadequate Internet infrastructure.
Implications -The findings of this study can be used by university libraries to develop promotional services using Web 2.0 tools.
Originality -This is an original, empirical study conducted in university libraries in South-South Nigeria.
Keywords
Web 2.0, promotion of services, promotion of library resources, University libraries, South-South, Nigeria