Regional Journal of Information and Knowledge Management
RJIKM is a biannual open access scholarly journal. All the articles published in the journal are double blind peer reviewed by eminent information and knowledge management scholars.
Regional Institute of Information and Knowledge Management
Academic Staff Awareness and Attitude Towards the Use of Institutional Repositories: Lessons from Delta State Polytechnic, Nigeria
Rationale of Study – The study examines academic staff's attitudes towards institutional repository (IR) usage, identifies the purposes for its use, and explores the challenges academic staff face when using repositories, contributing to global understandings of IR adoption in diverse institutional contexts. Methodology – A descriptive survey research design was adopted, and total enumeration sampling was employed due to the small, manageable population size. Of the 322 questionnaires distributed, 291 were completed and usable, yielding a 90.3% response rate. Findings – The study revealed that the overall mean awareness level among academic staff of IRs was high at 2.95. It also showed that academic staff's average attitude towards IRs is positive, with a mean of 2.80, and that their purposes for using IRs are high. Challenges identified include low bandwidth, financial constraints, epileptic power supply, an absence of an IR policy that hinders content submission, unwillingness to deposit, fear of copyright infringement, fear of plagiarism, limited awareness of publisher policies regarding the deposit of published works in IRs, and insufficient training opportunities in research. Meanwhile, 287 (98.6%) of the respondents disagreed with the statement that IRs lack global accessibility Implications – This paper supports theories on open access and knowledge sharing, illustrating how cultural, institutional, and infrastructural contexts influence participation worldwide, and providing insights that can inform strategies to enhance IR engagement, mandate or encourage deposits, and address barriers in institutions globally, including those in resource-constrained settings like Delta State Polytechnic, Otefe-Oghara, Nigeria. Originality – The original research generated empirical data on academic staff awareness and attitude towards the use of IRs at Delta State Polytechnic, Otefe-Oghara, Nigeria, offering valuable lessons for broader international efforts to strengthen institutional repositories as key components of scholarly communication.
Copyright (c) 2025 Atanda Sambo, Ejitagha Stella (Author) https://creativecommons.org/licenses/by/4.0
The State of Awareness of Records Management Legal Framework for Improved Records Management in Local Government Authorities in Tanzania
Rationale of the study - The study evaluated the awareness of the legal framework in records management to enhance records management practices in Local Government Authorities in Tanzania. Specifically, it aimed to assess how aware records management staff and action officers are of the legal framework, identify key factors influencing their awareness, and explore the strategies Local Government Authorities use to promote awareness of their legal obligations in records management. Methodology - A survey or census sampling approach was employed to select 240 respondents from a population of 168 Action Officers (AOs), 60 records management staff (RMS), and 12 key informants. Findings - The study revealed that 60.0% of records management staff were familiar with the legal framework governing records management. It also showed that only 24.35% of the action officers were aware of it. Generally, all respondents reported a positive link between awareness of the legal framework and records management practices. Implications - This study's results confirm the validity of the conceptual framework and theory used. The results address established research objectives and constructs derived from and modified within the existing framework and theory. The focus on creating, raising, and enhancing awareness acts as a call to action for public organisations and policymakers to establish the awareness pillars and guidelines needed for effective records management, leading to better service delivery. Furthermore, the study adds to existing theories of records management and the records management cadre in both public and non-public organisations, highlighting the importance of awareness creation for successful operations in LGAs. Originality - In addition to employing a mixed-methods research approach, this study will enhance awareness of the legal framework for records management in LGAs in Tanzania, thereby improving records management practices in local government authorities, where such studies have been scarce.
Copyright (c) 2025 Grace Mzigo, Prof. Mugyabuso J.F. Lwehabura, Prof. Wulystan P. Mtega (Author) https://creativecommons.org/licenses/by/4.0
Knowledge Creation and Acquisition Approaches for Enhancing Service Provision in Selected Tanzanian Natural Resources Management Sectors
Rationale of Study - This study fills a knowledge gap regarding knowledge creation and acquisition, and their role in Tanzania's natural resources sectors. While prior research has focused on the private and public sectors, institutions such as Tanzania Wildlife Authority (TAWA) and the Tanzania Forestry Research Institute (TAFORI) remain underexplored. This research offers evidence and strategies to improve service delivery, institutional performance, and sustainable resource management through knowledge management. Methodology - The study used a cross-sectional design with 113 randomly selected respondents. Data was analysed using descriptive and inferential statistics in IBM SPSS 20. Content analysis was used for qualitative data. Findings – The study found that collaboration, experiential learning, and seminars were common, reflecting the field-based nature of operations of the two institutions. Technological infrastructure and external factors significantly influenced knowledge creation (p < 0.05), whereas internal factors such as leadership and culture had weaker effects (p > 0.05). Knowledge creation improved service delivery by enhancing accessibility, satisfaction, innovation, and reducing errors (p < 0.05). Significant barriers included the absence of a chief knowledge officer and outdated digital infrastructure, risking institutional loss of knowledge. Implications - Collaboration, hands-on learning, and participation in seminars and workshops are key methods for acquiring knowledge in natural resource management. Effective knowledge creation improves service delivery through innovation, faster problem-solving, and higher satisfaction. TAWA and TAFORI should diversify strategies, upgrade ICT, appoint a chief knowledge officer to oversee knowledge retention, and lead initiatives to enhance service delivery and support sustainable natural resource management. Originality - This is an original study conducted at two Tanzanian public institutions, namely TAWA and TAFORI.
Copyright (c) 2025 Hussein Buu, Wulystan Mtega, Ronald Tarimo (Author) https://creativecommons.org/licenses/by/4.0
Trends in Database Usage Among the Faculty of Economic and Management Sciences at the North-West University in South Africa: A Comparative Analysis of 2023 and 2024
Rationale of Study - This study analyses changing database usage trends among faculty in the Department of Economic and Management Sciences (EMS) at North West University (NWU) between 2023 and 2024, identifying patterns and factors influencing engagement to improve library services, optimise access, and enhance research support strategies. Methodology - This study used a quantitative case study design to analyse database usage statistics for EMS faculty at NWU over a two-year period (2023–2024). Data were collected from five major academic databases and processed using descriptive statistical methods to identify trends in search and download activity. The study focused on measuring usage patterns rather than user satisfaction, providing evidence-based insights to enhance library services and resource allocation. Findings - The study revealed a significant shift in EMS faculty database usage at NWU from 2023 to 2024, with searches declining from over 25 million to 1.77 million and downloads increasing from 248,134 to over 6 million. EBSCOhost remained dominant despite fewer searches, while Scopus and Web of Science saw increased engagement. The declining use of African Journals and Emerald Insight suggests the need for improved faculty training and resource allocation. Implications - The NWU library should enhance faculty training, improve access to underused resources, and adapt support strategies. Increased downloads highlight the need for continued investment in high-demand databases and user-driven resource optimisation. Originality - This study uniquely compares the usage of EMS faculty databases over two years, revealing shifting research behaviours at a South African university and providing insight to enhance library support through a targeted analysis of search and download trends.
Copyright (c) 2025 Lindiwe Mabuya, Dannyboy Moloto, Maropene Thomas Ramabina, Nthabiseng Maseko (Author) https://creativecommons.org/licenses/by/4.0
The Role of SUAFM Radio in Disseminating Agricultural Information: A Case of Farmers in Morogoro Region, Tanzania
Rationale of the Study - This study examined how SUA FM Radio addresses the agricultural information needs of farmers in Mvomero District, Morogoro Region, Tanzania. Methodology – The study employed a cross-sectional survey design, collecting data from 204 farmers in Mlali, Mzumbe, and Wami Dakawa through questionnaires and focus group discussions. Data were analysed using SPSS Version 20, and an ordinal logit regression model was employed. Findings – SUA FM is a key source of agricultural information, with over 80% of farmers expressing satisfaction with its content. However, the study identified information gaps in areas such as agricultural credit, market access, and post-harvest handling, which limited its overall effectiveness. Younger farmers relied more on SUA FM, whereas more educated farmers used a wider range of information sources beyond radio. Factors such as sex, occupation, and farming experience had minimal impact on radio use. Implications – The study suggests that satisfaction with content significantly drives radio usage and recommends that SUA FM Radio expand its coverage to include neglected topics while adapting its content to attract older, more educated audiences. Improving these areas could boost listenership and improve agricultural practices among a wider group of farmers. Originality – This is an original study examining the role of SUA FM radio as a source of agricultural information among farmers in Mvomero District, Morogoro Region. SUA FM radio is based at Sokone University of Agriculture, one of the leading universities in agricultural and allied sciences in Africa. This makes SUA FM radio an interesting area to explore.
Copyright (c) 2025 Gwabara, Calvin Edward, Malekani, Andrew Watson, Mnzava, Ester Ernest (Author) https://creativecommons.org/licenses/by/4.0
Challenges of Tacit Knowledge Sharing among Learners with Intellectual Disability in Selected Integrated Schools in Kenya
Rationale of the Study - Tacit knowledge sharing is a vital 21st-century skill, central to Kenya’s Competency-Based Education, which promotes inclusivity and individualised learning. For learners with intellectual disabilities, it fosters personalised understanding through experiential learning and informal interactions, helping them overcome challenges such as accessibility and mobility. The objectives of the study were to analyse the challenges that impede tacit knowledge sharing among learners with intellectual disabilities and to propose recommendations to facilitate it. Methodology - The study adopted an embedded mixed-methods design. Data were collected from 111 learners with intellectual disabilities, 48 teachers, and 32 parents across 16 purposively selected schools in Kenya. Tools included semi-structured interviews and observations. Quantitative data were analysed using SPSS and Excel, while qualitative data were analysed through thematic analysis in Atlas.ti. Ethical approvals were obtained, and all participants provided informed consent or assent under strict confidentiality. Findings - Speech impairments, attention deficits, cognitive delays, and social anxiety hinder tacit knowledge sharing among learners with intellectual disabilities. Environmental and instructional barriers, such as rigid teaching methods and stigma, also impacted sharing. Teachers and parents cited communication challenges, cultural beliefs, limited resources, and weak policy implementation as key constraints. Implications - The study shows how social learning theories explain the development of tacit knowledge and highlights practical needs, such as teacher training and peer support. It also identifies policy priorities, including investment in adaptive resources and inclusive practices to strengthen learning for students with intellectual disabilities. Originality - This study provides an original contribution by documenting the largely underexamined processes through which learners with intellectual disabilities acquire and share tacit knowledge in integrated classrooms.
Copyright (c) 2025 James Nderitu, Naomi Mwai, Lilian Oyieke (Author) https://creativecommons.org/licenses/by/4.0
Indigenous Weather Forecasting Methods among the Kikuyu Community of Kenya
Purpose: This study aimed to identify and document the indigenous knowledge used by the Kikuyu community of Kenya to forecast weather events. Methodology: The study involved farmers and agricultural officers from Murang’a, Kirinyaga, and Nyeri counties. The study used a convergent parallel mixed-methods approach, underpinned by a pragmatic paradigm. Stratified sampling and simple random sampling were used to select farmers, while agricultural officers with relevant knowledge were selected using purposeful sampling. Questionnaires were administered to 383 farmers, of whom 326 were duly filled out. Qualitative data were analysed using content analysis, while quantitative data were analysed using descriptive statistics in SPSS, and the results were presented in figures and tables. Findings: The study revealed that the Kikuyu community uses a diverse range of weather forecasting indicators. The most frequently mentioned signs of impending rainfall were heavy, dark clouds (82% of respondents), frog croaking (76%), thunder (74%), and an unusual temperature increase (70%). For predicting dry weather, the most common indicators were persistent clear skies (85%), high daytime temperatures (79%), and constant morning dew (72%). Indicators such as heavy, dark clouds, thunder and lightning, and persistent clear skies were rated highly accurate, with mean scores above 4.5 on a 5-point scale. Collaborative platforms and structured training programs were recommended for enhancing knowledge sharing and weather forecasting. Implications: The study enriches understanding of indigenous weather forecasting by documenting diverse Kikuyu indicators and demonstrating their reliability alongside scientific methods. Grounded in the theory of knowledge pluralism, it shows that integrating indigenous and scientific knowledge can enhance weather forecasting, support policy development, and preserve traditional wisdom for future generations. Originality: This study makes an original contribution by documenting previously underexplored indigenous weather-prediction knowledge among the Kikuyu community in Kenya, thereby enriching the understanding of indigenous knowledge systems.
Indigenous weather forecasting knowledge
Copyright (c) 2025 John Muriuki, Martha Thuo (Author) https://creativecommons.org/licenses/by/4.0
Proficiency in Citation and Referencing by Postgraduate Students and its Effects on Academic Reputation in Selected Public Universities in Kenya
Rationale of the Study – The study examines the citation and referencing skills of postgraduate students at selected public universities. Methodology – The study adopted a descriptive research design. The population consisted of 200 postgraduate students, 60 lecturers, and three software administrators, all selected from Kenyatta University, Karatina University and Dedan Kimathi University of Technology. The study employed a stratified sampling technique for postgraduate students, while purposive sampling was used to select lecturers and software administrators. Self-administered questionnaires were distributed to postgraduate students and lecturers. Quantitative data were analysed using SPSS Version 25, while qualitative data were analysed using content analysis. The results are presented in tables and frequencies. Findings – The findings show that, while the majority of respondents were familiar with citation and referencing tasks, only a few had received formal training in these areas, and others had no formal training, indicating a considerable gap in structured skill development. They also did not understand the importance of referencing and citation in preventing plagiarism. Implications –The study recommends that, to improve students’ capacity to generate original academic work, programmes should focus on practical experience with citation practices, referencing skills, and the appropriate use of digital resources, through regularly offering training on a range of topics, including how to strengthen academic writing skills, citation and reference abilities. Originality – While other studies have focused on forms of plagiarism and its consequences, this research has focused solely on citation and referencing skills among postgraduate students.
Copyright (c) 2025 Lucy Wanene Mugera, Zipporah W. Gichuhi , George Gitau Njoroge (Author) https://creativecommons.org/licenses/by/4.0
Plagiarism Awareness and Practice by Postgraduate Students in Public Universities in Kenya: From an Academic Integrity Standpoint
Rationale of study - The study assesses plagiarism awareness and practice as a means of academic integrity among postgraduate students. Methodology - The study adopted a descriptive design with a mixed-methods design utilising both questionnaires and interviews to collect data. The population consisted of 711 postgraduate students from three public universities in Kenya. Findings - The study obtained responses from a sample of 499 participants. The findings revealed a significant discrepancy between the theoretical knowledge that postgraduate students possess regarding plagiarism and their actual writing practices. The doctoral students' understanding of academic integrity was significantly shaped by their awareness of plagiarism and university policies, their engagement with plagiarism practices, and their use of library resources. However, the emergence of new challenges, such as AI-generated content and paraphrased plagiarism, adds to this complexity. Implications - It recommends that the focus should shift from theoretical knowledge about plagiarism to developing comprehensive, practically oriented programs that build real skills. A multi-faceted intervention is required, involving postgraduate students, the library, and various departments. Originality - This study examines plagiarism awareness and practices among postgraduate students in public universities in Kenya.
Copyright (c) 2025 Stephen Odongo, Rose Njoroge, George Gitau Njoroge (Author) https://creativecommons.org/licenses/by/4.0
Enhancing Marketing of Library Services and Resources through AI Tools in Tanzania’s Academic Libraries
Rationale of Study - This study used a qualitative research design to explore the digital marketing prospects and challenges of integrating AI tools in library marketing in academic libraries in Tanzania. Methodology – Data was collected from fourteen purposively selected librarians from seven university libraries in the Dar es Salaam, Arusha, and Kilimanjaro regions. Findings – Findings revealed that most libraries have embarked on marketing their services and resources through social media pages, preferably Instagram and Facebook, while maintaining a webpage linked to the institutional website to provide links to electronic resources, schedules for library training, and other educational posts. Most librarians interviewed identified content generation to keep the library’s social media pages and websites updated with engaging posts and articles as the most daunting challenge. Through literature, it has emerged that librarians could leverage ChatGPT as a content-generation tool for posts, images, and captions. At the same time, chatbots and voice assistants could be utilised to provide services to users around the clock while raising awareness of library services through personalised recommendations and resource discovery. The challenges to integrating AI into library marketing that emerged during the study include the absence of well-articulated AI use policies among these institutions, financial constraints, education and training gaps, lack of institutional support, and librarians’ attitudes. Implications – Therefore, the study recommends continuing professional education on emerging technologies, changing attitudes among librarians, and incorporating library marketing initiatives into library policies and strategic plans to garner financial and institutional support. Originality – This study contributes to the underexplored domain of artificial intelligence (AI) adoption in marketing library services and resources, particularly within Tanzania’s academic libraries. The findings highlight unique contextual challenges and opportunities, advancing theoretical and practical insights into AI-driven marketing strategies in academic library settings.
Copyright (c) 2025 Valeria Kyumana (Author) https://creativecommons.org/licenses/by/4.0
The Impact of Library Usage on Academic Performance Among Students in Tanzanian Higher Learning Education
Rationale of the Study - This study examines the association and significance of students' library behaviours regarding academic performance using Analysis of Variance (ANOVA), Z-Score, logistic regression, and Chi-square. Methodology - This study employs a quantitative inferential research design approach, utilising statistical methods. Data were collected through a survey of 1,064 undergraduate students from five prominent Higher Learning Institutions (HLIs) in Tanzania. Findings- The study revealed a significant association between studying, reading, and information-seeking habits and academic performance. However, resource utilisation and research habits were found to have a limited impact on student performance. The findings underscore the importance of fostering critical thinking, active learning, and information literacy in libraries to improve academic outcomes. Implications - The study recommends the importance of effectively integrating study practices and information-seeking skills into the academic framework to enhance students' learning achievements. Originality - Existing research has overlooked the influence of certain library behaviours, such as study techniques, reading habits, and information-seeking behaviours. The study identifies specific library behaviours, study techniques, reading, and information-seeking habits of students that significantly impact their performance in Tanzanian higher learning education.
Copyright (c) 2025 Rose Tinabo, Hussein Bakiri (Author) https://creativecommons.org/licenses/by/4.0
Agile Change Control on Information Communication Technology Service Projects Performance in Organizations: A Desktop Literature Review
Rationale of Study – Information Communication Technology (ICT) service projects face numerous challenges that contribute to their high failure rates. Agile change control has been examined to understand its impact on the performance of ICT service projects within organisations. The main aim of this review paper was to evaluate the influence of change control in the Volatile, Uncertain, Complex, and Ambiguous (VUCA) environment on the performance of ICT service projects in organisations. Methodology – The study employed a narrative literature review research design and a double S-curve model. Data was collected from Google Scholar and Dimensions research databases. The identified data was downloaded and cleaned. Bibliometric analysis was conducted using the Bibliometrix package in R. Findings – The effect of change control within ICT service projects was seen either as a change within the project or as a change triggered by the project's outcome. The study's findings showed that Agile change control methodology enhances product delivery, efficiency, and team effectiveness, and improves the final product's quality and customer satisfaction with the project in organisations. Furthermore, the study concludes that ICT service project organisations could benefit from a more integrated approach to agile change control for effectively managing change requirements within the VUCA world. Implications – The study recommends that organisations such as financial institutions, software companies, and energy producers, among others, implement Agile change control effectively, as it can improve product delivery and enhance ICT service project performance. Originality – This review is significant for industry policymakers, theorists, and practitioners. Further research is needed to determine the impact of collaboration among project stakeholders on improving the performance of ICT service projects in organisations.
Copyright (c) 2025 Nivah Nakhungu Makanda, Chweya, Ogalo (Author) https://creativecommons.org/licenses/by/4.0
Smallholder Farmers’ Perception toward Use of Indigenous Knowledge for Climate Change Adaptation in Morogoro-Tanzania
Rationale of the Study - Indigenous knowledge plays a key role in climate change and weather forecast prediction among smallholder farmers. However, effective and efficient use of indigenous knowledge for climate change adaptation requires a positive perception towards it. This study aimed to assess smallholder farmers' perceptions toward the use of indigenous knowledge for climate change adaptation and mitigation in Morogoro, Tanzania. Methodology - The study was conducted in the Kilosa District, Morogoro Region, Tanzania. The study employed a cross-sectional research design and included 240 randomly selected respondents. The study employed both qualitative and quantitative methods, collecting data from both sources. SPSS version 25 was used to analyse quantitative data to determine frequency percentages and correlations, while content analysis was used to analyse qualitative data. Findings - The study found that the majority (216, 90.4%) of respondents reported being affected by drought. Similarly, others (216, 90.4%) were affected by animal and crop diseases, and (203, 84.9%) were affected by floods. Additionally, 166 (69%) of respondents acquired indigenous knowledge from fellow farmers, (155, 65.1%) from family members, and (148, 62.2%) from their parents. Moreover, the study found that (145, 60.4%) of respondents perceived indigenous knowledge to be useful in controlling pests. The study found that gender, income, and farming experience have a significant influence on the perception of using indigenous knowledge for climate change adaptation among smallholder farmers (p < 0.05). Implications - The study suggests that indigenous knowledge is a community resource acquired from fellow farmers, friends, and family members. This highlights the significance of family and community members in sharing indigenous knowledge for climate change adaptation. The findings also suggest that farmers perceive indigenous knowledge as a valuable resource for climate change adaptation. This indicates farmers’ positive perception and trust towards indigenous knowledge. Originality - This is an original study conducted in three wards of Kilosa District in Morogoro, Tanzania.
Copyright (c) 2025 Mr. Martinus Sospeter , Prof. Wuylstan p. Mtega , Dr Andrew Malekani (Author) https://creativecommons.org/licenses/by/4.0
Constraints Hampering the Performance of Information Communication Technology Service Projects
Rationale of Study – Information and Communication Technology (ICT) service organisations offer advanced business services and products to their customers and users through complex, innovative, and tailored programs and projects. Even with the strategic importance and trust placed in implementing these ICT service projects, organisations are facing an exorbitantly high percentage of ICT service project failures. This research focused on determining the impediments to the performance of ICT service projects in organisations. Methodology – The target population comprised 65 of Kenya Power's technical project team members. Due to the small size of the population, a census sampling method was adopted. A questionnaire was used in data collection. The reliability of the questionnaire was determined using McDonald's omega statistic coefficient. The collected data was analysed using descriptive statistics methods of mean and standard deviation, and inferential statistics methods of correlation and regression analysis. Findings – The study's results were presented through statistical narratives and tables. The results confirmed that most respondents believed that technological, leadership, environmental and other issues influenced the success of ICT service projects in organisations. The study concludes that constraints are inevitable in any business environment supported by ICT services, and no organisation can thrive without them. As such, it is the responsibility of the organisational management to address them accordingly for the success of their ICT service projects. Implications – This research shall enhance ICT service projects' policies and enlighten the leadership of organisations and other stakeholders when making informed decisions on improving ICT service projects' success. Originality – This research is pertinent to Kenya Power Company and its stakeholders, policymakers, practitioners and theorists. The researcher recommends further research to establish other impediments not covered in this study that may affect project performance.
Constraints, Information and Communication Technology, Projects, Management
Copyright (c) 2025 Nivah Nakhungu Makanda, Ruth Chweya, James Ogalo (Author) https://creativecommons.org/licenses/by/4.0
Constraints in the Integration of Gamification in Learning Management Systems in Higher Education
Rationale of Study – Integrating gamification in Learning Management Systems (LMSs) in higher education is a complex undertaking often flawed by several constraints. This study focused on determining the constraints in integrating gamification technologies in LMSs. Methodology – Descriptive survey research design and inferential and descriptive statistics were employed in data analysis. The census sampling technique was adopted because of the small population size of 81 respondents. Questionnaires integrated into a modular object-oriented dynamic learning environment were administered to 81 respondents for data collection. The secondary data was accessed and downloaded from the Dimensions research database, whose articles spanned from 2015 to 2024. VOSviewer and Bibliometrix packages in R, JASP, and SPSS software were used to analyse data, and the results were presented in tables, charts, and statistical narratives. Findings – The study confirmed constraints when integrating gamification elements in LMSs. For students' motivational learning experience, constraints are inexorable in integrating these innovative technologies that any higher education institution may not avoid. The study recommends that the university management support learners’ technical team and lecturers with the appropriate eLearning infrastructures, among other necessary resources, to proactively help the LMS stakeholders overcome any constraints that may arise in the integration of gamification in education. Implications – This study is significant to institutional policymakers and eLearning instructional designers in meeting the fourth sustainable development goal that ensures inclusive and equitable quality education and promotes lifelong learning opportunities for everybody. Originality - This paper contributes to the understanding of the various constraints facing the integration of gamification in the higher education through bibliometric analysis and experimental research design and consequently making its implementation successful.
Copyright (c) 2025 Ben Mariga Bogonko, Ronald Keng’ara Tombe, Jane Cherono Maina, Benard Magara Maake (Author) https://creativecommons.org/licenses/by/4.0
Financial Information Seeking Behaviour Among Women Entrepreneurs in Huye City Market, Rwanda
Rationale of Study – The study interrogated the financial information-seeking behaviour of small-scale women entrepreneurs in Huye City, Rwanda – exploring their knowledge of microfinance institutions (MFIs), the financial services available to them; their accessibility and usage of financial information and, by extension financial services; the preferred communication channels for accessing financial information, and the existing financial information gaps amongst these women. Methodology – Data was collected through a mini-survey with a semi-structured self-administered questionnaire targeting 128 women entrepreneurs. In-depth interviews and Focus Group Discussions generated qualitative data from 32 women entrepreneurs. Findings – The findings revealed that most women entrepreneurs in the Huye City market overtly sought information on business credit services but were unaware of or had little information on MFIs that specifically target women and the financial services available for women entrepreneurs (35%). Hence, accessibility and use of these services were negligible (8%). Social networks were revealed as the key channels to receive and share information on MFIs and the services offered. However, other interpersonal and mass communication channels were equally valuable, such as visits by MFI experts, insider acquaintances, community audio towers, and billboards. Implications – Overall, a significant gap in information about MFIs and financial services that specifically target women was evident amongst the respondents in this study. The informed few were reluctant to commit for fear of breaking the MFI's restrictive credit requirements. A multiplicity communication approach is recommended to enable as much MFI information as possible to reach women entrepreneurs. Originality – This original research generated empirical data on financial information-seeking behaviour among women entrepreneurs in Huye City, Rwanda.
Copyright (c) 2025 Margaret Jjuuko, Joseph Njuguna, Patrick Rurangangabo (Author) https://creativecommons.org/licenses/by/4.0
Analysis of Co-authorship Patterns in Global e-Health Literacy Research
Rationale of the Study - This study investigated the co-authorship patterns in global research on e-health literacy, focusing on authors, countries, and organisations to reflect the participation of African researchers and their institutions in collaborative research on e-health literacy. Methodology - The study period covered 2006 to 2024 and was based on publications retrieved from Scopus. VOSviewer was used to identify and map co-authored documents, revealing valuable insights into authorship. Findings - Between 2006 and 2024, a total of 7,887 authors wrote 2,027 documents on the subject, resulting in an average of 415 authorships per year. Leading countries in co-authorship include the US, Germany, Australia, and Canada. There were only 12 connected organisations, indicating room for growth in inter-institutional research partnerships. The University of Education, Winneba, Ghana, was the only African institution to have published four documents and established four collaborative links. Implications - Expanding institutional partnerships, particularly with countries that have high research volumes, such as China, could help address the disparity between research quantity and citation impact. Promoting structured collaborations can facilitate resource sharing, diversify perspectives, and improve the overall quality and influence of research, driving innovation and advancing the field globally. Originality - Many studies in this field focused on quantitative research, but this study deploys bibliometrics to reveal important insights. A unique finding of the study is a comparatively high volume of Chinese research. Conversely, previous studies have shown that China has a low research impact, highlighting disparities in global research influence.
Collaborative Networks, Author Impact, Global Research Trends, Institutional Connections, Publication Metrics
Copyright (c) 2025 Williams E. Nwagwu (Author) https://creativecommons.org/licenses/by/4.0
Influence of Land Records Management Practices on Service Delivery in District Councils, Tanzania
Rationale of Study – Land records management practices are key to providing good services. However, quality service delivery in land registry offices remains unexplored, particularly in district councils in Tanzania. This study will assess land records management practices in providing quality services in selected districts Methodology – The study used quantitative and qualitative approaches in data collection. Questionnaires, interviewers, and observation were used as data collection tools. Purposive sampling was used to select 160 land registry staff and 19 key informants. Descriptive and inferential statistics were used in data analysis. SPSS version 26 was used to analyse quantitative data, while content analysis was used to analyse qualitative data. Findings – The results indicate that land records management practices, particularly the storage of paper records and tracking systems, significantly affect the quality of service delivery in district councils. Although land registry staff perform well in record creation, inefficient practices in storage and tracking hinder overall service effectiveness. Implications – The study emphasises the importance of effective land records management throughout the records' life cycle from creation to disposition to ensure high-quality service delivery. According to the study, improving storage, tracking, and regular staff training practices can significantly enhance service outcomes and reduce inefficiencies. Originality – While other studies in Tanzania focus on land policy and administration, this study's attention to the operational aspects of land records management practices and their direct impact on service provision is unique and contributes valuable insights for improving land registry offices in district councils.
Copyright (c) 2025 Huruma Mogha, Frankwell Dule, Ronald Benald (Author) https://creativecommons.org/licenses/by/4.0
Knowledge Dynamics in Social Networks: Types of Knowledge Postgraduate Students Share in Tanzanian Higher Education
Rationale of Study – This study investigates the types of knowledge postgraduates prefer to share through social networks among higher Education institutions in Tanzania. Methodology – The study used a convergent mixed-methods research design. The study population comprised 633 postgraduates from selected higher education institutions (HEIs) in Tanzania. Probability sampling was used to select postgraduates to participate in the study, while purposive sampling was used to select eight heads of academic departments for the interview component. Questionnaires were emailed to 239 postgraduates from the four selected HEIs, of which 171 were filled out. Quantitative data was analysed using SPSS version 24, and results were presented in tables and figures, while qualitative data was thematically analysed. Findings – The study revealed that postgraduates preferred to share various types of knowledge through social networking sites, such as declarative, procedural, explicit, and others. Some of the reasons for sharing knowledge that were provided included the desire to strengthen their knowledge base. It is then recommended that postgraduates frequently use social networking to share academic-related knowledge. Implications – The study recommended that the management of HEIs in Tanzania encourage postgraduate students to use social networking sites ethically by exchanging knowledge that will help them strengthen their knowledge base and enhance their academic performance. Originality—The originality lies in its mixed-methods approach, which combines qualitative interviews and quantitative surveys to comprehensively understand knowledge-sharing behaviours.
Copyright (c) 2025 Jaffar Msafiri Ponera, Prof. Patrick Ngulube (Author) https://creativecommons.org/licenses/by/4.0
Users’ perspectives of public library for a knowledge-based society: Implications for developing countries
Rationale of Study – In today’s fast-paced, ever-changing world, knowledge has become a commodity and a capital that provides the basis for a knowledge-based society (KBS). Public libraries, however, are trying to stay relevant as a knowledge hub in such societies by expanding their roles in local communities. This research investigated the relationship among demography, accessibility, environment, digitalisation, and the library’s perceived role in a KBS. Methodology – Following cross-sectional quantitative research design, data was collected from 112 respondents using a structured questionnaire survey on the premises of the Pabna Government Public Library in Bangladesh. The 9-item scale showed acceptable internal consistency (α = .713) and using SPSS 25, descriptive analyses, Chi-square test, and Spearman correlation were carried out. Findings – The role of a public library in terms of readership and awareness in the community had a statistically significant (p-value <0.001) positive correlation with accessibility (ρ=.334) and library environment (ρ=.513). At the same time, a negative association was observed with respondents’ level of education (ρ=-.265, p-value <0.01). However, a weak relationship existed between profession and perception of the library environment (ρ=.186, p-value <0.05). Implications – In similar developing country contexts, libraries must attract diverse users beyond educated youths and create a conducive library environment where it becomes a part of their community. Public libraries can consequently stay relevant and contribute to building a KBS. Originality – This paper reports the findings of an original study regarding users’ perceptions of public libraries in KBS from a developing country perspective.
Copyright (c) 2024 Miraz Hosen, M. Jonayed (Author) https://creativecommons.org/licenses/by/4.0
Rationale of Study – Mwoch is an Acholi term for various poetic pronouncements. Depending on the frequency of use and popular reaction, such pronouncements can define individual identity or become community nicknames that work like national anthems. In general, mwoch are folkloric, metaphoric or panegyric statements of opinion on life; in this article, we translate mwoch as nicknames whose main cultural landscape is the Acholi of Northern Uganda. Methodology – Discourse analysis, participant observation, and interviews dating back to the 1940s were among the parameters we used. Yet, we fear that overindulgence in mainstream research methods will ‘get us stuck in a tar baby’ (Disney Walt, 1946). Findings – Though ‘getting stuck in a tar baby’ is culturally North American, it is similar to the Acholi folktale entitled ododo pa apwoyo, oculli ki won poto ngor (tale of the hare, wildcat and the owner of a field of cowpeas). The Hare and Wildcat used to steal the cowpeas; the owner noted goings-on but could not catch the culprits. The theft continued until the owner conceived and crafted a beautiful girl (tar baby) from the latex of a rubber tree and placed it in his field of cowpeas. When the two came to steal the crop, they saw the tar baby, engaged with it and got stuck. Implications – Although Acholi and American folktales strike similar notes, Acholi folktales are often different since they are largely verbal rather than visual and metaphoric rather than overt. Unless analysed and discussed, meanings in such expressions may remain hidden and rather useless to stakeholders, including scholars. Originality – This is an original article whose main goal is to unravel the meanings, if not the knowledge, of a few selected Acholi nicknames.
Copyright (c) 2024 JP Odoch Pido, Donna K Pido (Author) https://creativecommons.org/licenses/by/4.0
African indigenous knowledge: Philosophy in history and history in philosophy
Rationale of Study – This paper delves into the interconnectedness of African indigenous knowledge, situating its historical roots and the inherent philosophy embedded in its practice. African indigenous knowledge encompasses formulating a definition of knowledge in an African context and the justification of knowledge, which has its stand on cultural, linguistic, aphorism, and proverbial content. Scholars, however, argue that its historical foundation lies in the depths of time, tracing back to the ancient civilisations that thrived across the continent. On the other hand, its philosophical discourse serves as the guiding force behind the practices and beliefs of various communities. Within this purview, this paper sets out to close this gap. Methodology – This paper adopts primary and secondary data sources, including oral information, books, articles, and journals. However, it uses argumentative and analytic philosophical and historical inquiry methods to highlight that African indigenous knowledge is pivotal in preserving historical and philosophical insights. Findings – The study finds an interlink between history and philosophy in advancing African indigenous knowledge and its practice of knowing and justifying the indubitable truth that cannot be objectively attained in Western epistemology. Implications – The study contributes to the existing debate that the wisdom embedded in proverbs, myths, and folklore is a repository of philosophical principles, offering guidance on ethics, social harmony, and the relationship between humanity and nature through historical insights. Originality – The paper concludes that African indigenous knowledge has its own social and cultural dimension. It addresses the problem of knowledge by dividing its domain into rational, empirical, and mystical components, solving the problem of justification in the African context.
Copyright (c) 2024 Babatunde Olatunji Oni, Titilope Olusegun Olalere (Author) https://creativecommons.org/licenses/by/4.0
Policy mentions in data literacy research: A bibliometric analysis of 127 research papers
Rationale of Study – This study examines the policy landscape surrounding data literacy, focusing on the intersection between data literacy and policy. Methodology – A bibliometric analysis was conducted on 127 documents related to data literacy out of the 997 indexed in Scopus. Keywords, titles, and abstracts were analysed to identify the presence and focus of policy-related discussions. Network visualisations of keyword clusters were employed to explore the interdisciplinary nature of data literacy. Findings – The study reveals a relatively low engagement with policy in data literacy research, with policy frequently mentioned in abstracts (111 occurrences) but rarely in titles or keywords. Keyword clusters showed two primary areas where policy considerations are crucial: education and governance. The findings also identified the need for differentiated policy approaches tailored to specific sectors like education, governance, and scientific research. The isolation of terms like "scientific data" suggests niche areas requiring targeted policy interventions. Implications – The findings suggest that data literacy initiatives need a more explicit focus on policy frameworks, particularly in education and governance, to ensure ethical and responsible data use. The study calls for policymakers to embed governance, privacy, and ethics discussions within data literacy education and decision-making processes. Originality – This study contributes to the underexplored area of policy integration in data literacy research. By highlighting the gap in policy considerations, the research underscores the need for a more holistic approach to data literacy, combining technical skills with governance, privacy, and ethical dimensions.
Copyright (c) 2024 Williams Ezinwa Nwagwu (Author) https://creativecommons.org/licenses/by/4.0
Incorporating traditional ecological knowledge into science education, a case study of Mbita sub-county
Rationale of Study – The need for sustainable education practices has become more critical in a world grappling with pressing environmental challenges. Indigenous knowledge, developed over generations through direct environmental interaction, offers unique perspectives on sustainable educational practices. This study explored integrating traditional ecological knowledge into science education, recognising its significance in fostering a more comprehensive and inclusive approach to sustainability. Methodology – The study was conducted in five junior secondary schools in the Mbita sub-county, Homa Bay County, Kenya. A qualitative approach and a case study design were applied. Data was collected using a semi-structured interview and document analysis. Findings – The findings revealed that teachers understood indigenous knowledge as information acquired from the environment and traditional practices, but their comprehension of traditional ecological knowledge was limited. Some aspects of traditional ecological knowledge identified in the science curriculum include the study of weather, traditional medicine, flora and fauna, and farming methods. Implications – The study provides practical recommendations, including teacher training programmes on integration practices, the acknowledgement of traditional knowledge by the government and education policies, the establishment of partnerships with indigenous communities, and the provision of resources for documenting traditional ecological knowledge for future use. The study envisions unlocking valuable insights into sustainability, fostering a generation of students well-equipped to advocate for and implement sustainable practices in their communities. Originality – This study represents my own effort and has not been taken in whole or part without reference to whom or where the information was attained.
Copyright (c) 2024 Opole Charles Oando (Author) https://creativecommons.org/licenses/by/4.0
The contribution of indigenous medicine knowledge to the delivery of quality healthcare in Migori County, Kenya
Rationale of Study – Literature has extensively discussed integrating Indigenous Medical Knowledge (IMK) systems with modern medical practices to enhance the quality of healthcare services. Many countries have also committed to incorporating IMK systems into their healthcare programs. However, in Kenya, the county governments, which bear significant responsibility for healthcare delivery, have not fully embraced IMK systems as expected by the current laws, including the Healthcare Act 2017. Methodology – This study analyses IMK's contribution to providing quality healthcare in Kenya. It took a purely qualitative approach and was guided by a phenomenological research design. Findings – IMK has a profound role in reducing the disease burden in Migori County, both in terms of the many diseases IMK practitioners manage and the advantages associated with IMK practices over biomedical practices. Implications – The study, therefore, recommended that IMK practices be formally embraced as an alternative healthcare delivery system along with biomedical practices in the country. Originality – While much has been written about IMK practices globally, no study has been conducted to correlate this to county governments in Kenya, and indeed, no empirical study has been carried out about this in Migori County
Copyright (c) 2024 Cary F. O. Ouma , Ben Wekalao Namande, Henry Kinya (Author) https://creativecommons.org/licenses/by/4.0
User satisfaction with bank enterprise human resource planning systems in Lagos State, Nigeria
Rationale of Study – The study evaluated the effectiveness of and user satisfaction with enterprise human resource planning systems by staff of commercial banks in Lagos State, Nigeria, using information, service and system quality constructs. Methodology – A structured questionnaire and interview schedule were used for data collection. The questionnaire was administered to 140 respondents. Collected data were subjected to descriptive statistics, Pearson bivariate correlation, multiple regression, and thematic analysis. Findings – The respondents were highly satisfied with their banks’ service, information, and EHRP system quality. Information, service, and system quality all had significant positive relationships with user satisfaction; however, system quality has the most significant impact. The core challenges with EHRP are inadequate training, user unfriendliness, difficulty navigating, and poor interface design. Implications – The research underscores the need for banks to prioritise system quality improvements, such as enhancing user-friendliness and interface design, to ensure that employees can effectively utilize these systems. Originality – This research offers a novel application of the DeLone and McLean IS Success Model in the context of EHRP systems within the banking sector.
Enterprise human resource planning systems
Copyright (c) 2024 Mohammed Abiola Oseni, Wole Michael Olatokun, Hadija Mohamed Matimbwa, Bolaji David Oladokun (Author) https://creativecommons.org/licenses/by/4.0
The stigmatisation of indigenous knowledge in Kenya: Status and interventions
Rationale of Study – This paper investigates the current status of the stigmatisation of IK in Kenya while also examining the interventions to curb the stigma. Methodology – A mixed methods research design was employed, encompassing both quantitative and qualitative methods. Seven counties were selected for the study, comprising Western (Kisii and Migori), Eastern (Machakos and Kitui) and Central (Meru, Nairobi and Nyeri). Primary data was collected through focus group discussions and key informant interviews. Secondary data was collected through content analysis of literature on IK in Kenya. The quantitative data from the key informant interviews was analysed using SPSS software, while data from the FGDs was analysed using qualitative data analysis software (NVivo). Findings – The study found that most of the communities in Kenya have indigenous knowledge; most of the indigenous knowledge and practices are threatened by nonutilisation; preservation of indigenous knowledge has started in some areas, but a lot still needs to be done; and westernisation or modernisation poses a great threat to indigenous knowledge. Implications – The study recommends implementing structures to protect and preserve indigenous knowledge. Originality – This work presents new findings on IK in Kenya that have not been documented or presented anywhere else.
Copyright (c) 2024 Daniel Otieno Adero, Benard Abuki, Rachael Ndunge (Author) https://creativecommons.org/licenses/by/4.0
Digital skills, access, and ease-of-use of open source library management software among university librarians in north-central Nigeria
Rationale of Study – The study assessed digital skills, access, and ease of use of open management software among university librarians in North-Central Nigeria. Methodology – Employing a descriptive survey research design, the study covered a population of 301 librarians and utilised the total enumeration sampling technique. Data collection involved a structured questionnaire. Analysis methods such as frequency counts, mean values, and standard deviation calculations were used to answer the research questions, setting 2.50 as the criterion mean. Findings – The findings established that university libraries use open-source library management software with high ease of use, that librarians in university libraries in North-Central Nigeria possess high digital skills, and that they have high access to open-source library management software. Implications – The paper recommended that library management needs enhanced training programs tailored to equip librarians with advanced digital skills and the ability to curate digital collections effectively through seminars, workshops, and conferences. Furthermore, librarians, library associations, and stakeholders should advocate for increased library funding, emphasising the critical role that modern library technologies like OSLMS play in enhancing education and research. Additionally, there is a need to continue upgrading the hardware and software to perform tasks effectively, safely, and efficiently, engaging error tolerance and making it easy to use. Originality – The study was original research conducted on digital skills, access and ease of use of open-source library management software among university libraries in North-Central Nigeria.
Open Source Library Management Software (OSLMS)
Copyright (c) 2024 Abubakar Aliyu Ango (Author) https://creativecommons.org/licenses/by/4.0
Content as a Service fostering knowledge sharing amongst universities and communities: A bibliometric review
Rationale of Study – This article explores how Content as a Service (CaaS) catalyses knowledge sharing across various contexts, particularly between universities and their communities. Methodology – The study used bibliometric analysis, a quantitative methodology, to examine academic publications related to CaaS and its role in fostering knowledge sharing. A comprehensive search on the Web of Science database identified 1,044 relevant publications. The data were analysed using Bibliometrix with R programming. Findings – CaaS is a multidisciplinary domain encompassing computer science, information science, business, and healthcare. It democratises information access and enhances economic benefits through subscription models. Notably, there has been a surge in CaaS-related publications over the past decade, especially in the USA, highlighting the need to investigate CaaS as a knowledge-sharing paradigm. However, a significant gap remains in the literature from Africa, limiting insights into how local contexts can influence knowledge sharing in higher education through CaaS. Implications – CaaS can improve information accessibility, collaboration, discoverability, and cost-effectiveness through shared resources. Originality – Given Zimbabwe's contextual nuance, this study is among the pioneering research investigating CaaS as a knowledge-sharing paradigm.
Copyright (c) 2024 Farai Sebastian Mutindindi, Kelvin Joseph Bwalya, Sithembiso Khumalo (Author) https://creativecommons.org/licenses/by/4.0
Cell-phone Instruction and Academic Achievements of Undergraduates During Covid-19 Pandemic in Delta and Rivers States, Nigeria
Rationale of Study -This research investigated the link between cell phone instruction platforms and the academic achievements of undergraduates in LIS during the Covid-19 pandemic in Delta, and Rivers states, Nigeria. Methodology -The researchers reviewed relevant empirical literature and equally elicited responses from the respondents to establish the platforms used for cell phone instruction during Covid-19 Pandemic in Delta, and Rivers states, Nigeria. Findings -The report showed that the clampdown during the Covid-19 pandemic led to the introduction of various cell phone instruction platforms like WhatsApp, Delsu Management Learning Software, and email in Delta and Rivers states in Nigeria as a buffering upshot in the educational field. The employment of various cell phone instruction platforms hurts students' academic achievement. Furthermore, it was found that employing mobile phone instruction platforms presented several difficulties for undergraduates, including poor internet connectivity and high subscription costs. These difficulties also contributed to the low satisfaction level felt by the students. Implications -The study's findings can be used by university management in Delta, and Rivers states to develop a blueprint for adopting or enforcing cell phone instruction platforms alongside the face-to-face arrangement. Originality -This study fills a gap in recent research on the effects of the shared repertoire and voluntary action of a community of practice on knowledge sharing
Copyright (c) 2022 Arumuru, Lawrence, Arumuru Angel Oluchi (Author) https://creativecommons.org/licenses/by/4.0