Regional Journal of Information and Knowledge Management
RJIKM is a biannual open access scholarly journal. All the articles published in the journal are double blind peer reviewed by eminent information and knowledge management scholars.
Regional Institute of Information and Knowledge Management
Proficiency in Citation and Referencing by Postgraduate Students and its Effects on Academic Reputation in Selected Public Universities in Kenya
Rationale of the Study – The study examines the citation and referencing skills of postgraduate students at selected public universities. Methodology – The study adopted a descriptive research design. The population consisted of 200 postgraduate students, 60 lecturers, and three software administrators, all selected from Kenyatta University, Karatina University and Dedan Kimathi University of Technology. The study employed a stratified sampling technique for postgraduate students, while purposive sampling was used to select lecturers and software administrators. Self-administered questionnaires were distributed to postgraduate students and lecturers. Quantitative data were analysed using SPSS Version 25, while qualitative data were analysed using content analysis. The results are presented in tables and frequencies. Findings – The findings show that, while the majority of respondents were familiar with citation and referencing tasks, only a few had received formal training in these areas, and others had no formal training, indicating a considerable gap in structured skill development. They also did not understand the importance of referencing and citation in preventing plagiarism. Implications –The study recommends that, to improve students’ capacity to generate original academic work, programmes should focus on practical experience with citation practices, referencing skills, and the appropriate use of digital resources, through regularly offering training on a range of topics, including how to strengthen academic writing skills, citation and reference abilities. Originality – While other studies have focused on forms of plagiarism and its consequences, this research has focused solely on citation and referencing skills among postgraduate students.
Copyright (c) 2025 Lucy Wanene Mugera, Zipporah W. Gichuhi , George Gitau Njoroge (Author) https://creativecommons.org/licenses/by/4.0
Plagiarism Awareness and Practice by Postgraduate Students in Public Universities in Kenya: From an Academic Integrity Standpoint
Rationale of study - The study assesses plagiarism awareness and practice as a means of academic integrity among postgraduate students. Methodology - The study adopted a descriptive design with a mixed-methods design utilising both questionnaires and interviews to collect data. The population consisted of 711 postgraduate students from three public universities in Kenya. Findings - The study obtained responses from a sample of 499 participants. The findings revealed a significant discrepancy between the theoretical knowledge that postgraduate students possess regarding plagiarism and their actual writing practices. The doctoral students' understanding of academic integrity was significantly shaped by their awareness of plagiarism and university policies, their engagement with plagiarism practices, and their use of library resources. However, the emergence of new challenges, such as AI-generated content and paraphrased plagiarism, adds to this complexity. Implications - It recommends that the focus should shift from theoretical knowledge about plagiarism to developing comprehensive, practically oriented programs that build real skills. A multi-faceted intervention is required, involving postgraduate students, the library, and various departments. Originality - This study examines plagiarism awareness and practices among postgraduate students in public universities in Kenya.
Copyright (c) 2025 Stephen Odongo, Rose Njoroge, George Gitau Njoroge (Author) https://creativecommons.org/licenses/by/4.0
Enhancing Marketing of Library Services and Resources through AI Tools in Tanzania’s Academic Libraries
Rationale of Study - This study used a qualitative research design to explore the digital marketing prospects and challenges of integrating AI tools in library marketing in academic libraries in Tanzania. Methodology – Data was collected from fourteen purposively selected librarians from seven university libraries in the Dar es Salaam, Arusha, and Kilimanjaro regions. Findings – Findings revealed that most libraries have embarked on marketing their services and resources through social media pages, preferably Instagram and Facebook, while maintaining a webpage linked to the institutional website to provide links to electronic resources, schedules for library training, and other educational posts. Most librarians interviewed identified content generation to keep the library’s social media pages and websites updated with engaging posts and articles as the most daunting challenge. Through literature, it has emerged that librarians could leverage ChatGPT as a content-generation tool for posts, images, and captions. At the same time, chatbots and voice assistants could be utilised to provide services to users around the clock while raising awareness of library services through personalised recommendations and resource discovery. The challenges to integrating AI into library marketing that emerged during the study include the absence of well-articulated AI use policies among these institutions, financial constraints, education and training gaps, lack of institutional support, and librarians’ attitudes. Implications – Therefore, the study recommends continuing professional education on emerging technologies, changing attitudes among librarians, and incorporating library marketing initiatives into library policies and strategic plans to garner financial and institutional support. Originality – This study contributes to the underexplored domain of artificial intelligence (AI) adoption in marketing library services and resources, particularly within Tanzania’s academic libraries. The findings highlight unique contextual challenges and opportunities, advancing theoretical and practical insights into AI-driven marketing strategies in academic library settings.
Copyright (c) 2025 Valeria Kyumana (Author) https://creativecommons.org/licenses/by/4.0
The Impact of Library Usage on Academic Performance Among Students in Tanzanian Higher Learning Education
Rationale of the Study - This study examines the association and significance of students' library behaviours regarding academic performance using Analysis of Variance (ANOVA), Z-Score, logistic regression, and Chi-square. Methodology - This study employs a quantitative inferential research design approach, utilising statistical methods. Data were collected through a survey of 1,064 undergraduate students from five prominent Higher Learning Institutions (HLIs) in Tanzania. Findings- The study revealed a significant association between studying, reading, and information-seeking habits and academic performance. However, resource utilisation and research habits were found to have a limited impact on student performance. The findings underscore the importance of fostering critical thinking, active learning, and information literacy in libraries to improve academic outcomes. Implications - The study recommends the importance of effectively integrating study practices and information-seeking skills into the academic framework to enhance students' learning achievements. Originality - Existing research has overlooked the influence of certain library behaviours, such as study techniques, reading habits, and information-seeking behaviours. The study identifies specific library behaviours, study techniques, reading, and information-seeking habits of students that significantly impact their performance in Tanzanian higher learning education.
Copyright (c) 2025 Rose Tinabo, Hussein Bakiri (Author) https://creativecommons.org/licenses/by/4.0
Smallholder Farmers’ Perception toward Use of Indigenous Knowledge for Climate Change Adaptation in Morogoro-Tanzania
Rationale of the Study - Indigenous knowledge plays a key role in climate change and weather forecast prediction among smallholder farmers. However, effective and efficient use of indigenous knowledge for climate change adaptation requires a positive perception towards it. This study aimed to assess smallholder farmers' perceptions toward the use of indigenous knowledge for climate change adaptation and mitigation in Morogoro, Tanzania. Methodology - The study was conducted in the Kilosa District, Morogoro Region, Tanzania. The study employed a cross-sectional research design and included 240 randomly selected respondents. The study employed both qualitative and quantitative methods, collecting data from both sources. SPSS version 25 was used to analyse quantitative data to determine frequency percentages and correlations, while content analysis was used to analyse qualitative data. Findings - The study found that the majority (216, 90.4%) of respondents reported being affected by drought. Similarly, others (216, 90.4%) were affected by animal and crop diseases, and (203, 84.9%) were affected by floods. Additionally, 166 (69%) of respondents acquired indigenous knowledge from fellow farmers, (155, 65.1%) from family members, and (148, 62.2%) from their parents. Moreover, the study found that (145, 60.4%) of respondents perceived indigenous knowledge to be useful in controlling pests. The study found that gender, income, and farming experience have a significant influence on the perception of using indigenous knowledge for climate change adaptation among smallholder farmers (p < 0.05). Implications - The study suggests that indigenous knowledge is a community resource acquired from fellow farmers, friends, and family members. This highlights the significance of family and community members in sharing indigenous knowledge for climate change adaptation. The findings also suggest that farmers perceive indigenous knowledge as a valuable resource for climate change adaptation. This indicates farmers’ positive perception and trust towards indigenous knowledge. Originality - This is an original study conducted in three wards of Kilosa District in Morogoro, Tanzania.
Copyright (c) 2025 Mr. Martinus Sospeter , Prof. Wuylstan p. Mtega , Dr Andrew Malekani (Author) https://creativecommons.org/licenses/by/4.0
Constraints Hampering the Performance of Information Communication Technology Service Projects
Rationale of Study – Information and Communication Technology (ICT) service organisations offer advanced business services and products to their customers and users through complex, innovative, and tailored programs and projects. Even with the strategic importance and trust placed in implementing these ICT service projects, organisations are facing an exorbitantly high percentage of ICT service project failures. This research focused on determining the impediments to the performance of ICT service projects in organisations. Methodology – The target population comprised 65 of Kenya Power's technical project team members. Due to the small size of the population, a census sampling method was adopted. A questionnaire was used in data collection. The reliability of the questionnaire was determined using McDonald's omega statistic coefficient. The collected data was analysed using descriptive statistics methods of mean and standard deviation, and inferential statistics methods of correlation and regression analysis. Findings – The study's results were presented through statistical narratives and tables. The results confirmed that most respondents believed that technological, leadership, environmental and other issues influenced the success of ICT service projects in organisations. The study concludes that constraints are inevitable in any business environment supported by ICT services, and no organisation can thrive without them. As such, it is the responsibility of the organisational management to address them accordingly for the success of their ICT service projects. Implications – This research shall enhance ICT service projects' policies and enlighten the leadership of organisations and other stakeholders when making informed decisions on improving ICT service projects' success. Originality – This research is pertinent to Kenya Power Company and its stakeholders, policymakers, practitioners and theorists. The researcher recommends further research to establish other impediments not covered in this study that may affect project performance.
Constraints, Information and Communication Technology, Projects, Management
Copyright (c) 2025 Nivah Nakhungu Makanda, Ruth Chweya, James Ogalo (Author) https://creativecommons.org/licenses/by/4.0
Constraints in the Integration of Gamification in Learning Management Systems in Higher Education
Rationale of Study – Integrating gamification in Learning Management Systems (LMSs) in higher education is a complex undertaking often flawed by several constraints. This study focused on determining the constraints in integrating gamification technologies in LMSs. Methodology – Descriptive survey research design and inferential and descriptive statistics were employed in data analysis. The census sampling technique was adopted because of the small population size of 81 respondents. Questionnaires integrated into a modular object-oriented dynamic learning environment were administered to 81 respondents for data collection. The secondary data was accessed and downloaded from the Dimensions research database, whose articles spanned from 2015 to 2024. VOSviewer and Bibliometrix packages in R, JASP, and SPSS software were used to analyse data, and the results were presented in tables, charts, and statistical narratives. Findings – The study confirmed constraints when integrating gamification elements in LMSs. For students' motivational learning experience, constraints are inexorable in integrating these innovative technologies that any higher education institution may not avoid. The study recommends that the university management support learners’ technical team and lecturers with the appropriate eLearning infrastructures, among other necessary resources, to proactively help the LMS stakeholders overcome any constraints that may arise in the integration of gamification in education. Implications – This study is significant to institutional policymakers and eLearning instructional designers in meeting the fourth sustainable development goal that ensures inclusive and equitable quality education and promotes lifelong learning opportunities for everybody. Originality - This paper contributes to the understanding of the various constraints facing the integration of gamification in the higher education through bibliometric analysis and experimental research design and consequently making its implementation successful.
Copyright (c) 2025 Ben Mariga Bogonko, Ronald Keng’ara Tombe, Jane Cherono Maina, Benard Magara Maake (Author) https://creativecommons.org/licenses/by/4.0
Financial Information Seeking Behaviour Among Women Entrepreneurs in Huye City Market, Rwanda
Rationale of Study – The study interrogated the financial information-seeking behaviour of small-scale women entrepreneurs in Huye City, Rwanda – exploring their knowledge of microfinance institutions (MFIs), the financial services available to them; their accessibility and usage of financial information and, by extension financial services; the preferred communication channels for accessing financial information, and the existing financial information gaps amongst these women. Methodology – Data was collected through a mini-survey with a semi-structured self-administered questionnaire targeting 128 women entrepreneurs. In-depth interviews and Focus Group Discussions generated qualitative data from 32 women entrepreneurs. Findings – The findings revealed that most women entrepreneurs in the Huye City market overtly sought information on business credit services but were unaware of or had little information on MFIs that specifically target women and the financial services available for women entrepreneurs (35%). Hence, accessibility and use of these services were negligible (8%). Social networks were revealed as the key channels to receive and share information on MFIs and the services offered. However, other interpersonal and mass communication channels were equally valuable, such as visits by MFI experts, insider acquaintances, community audio towers, and billboards. Implications – Overall, a significant gap in information about MFIs and financial services that specifically target women was evident amongst the respondents in this study. The informed few were reluctant to commit for fear of breaking the MFI's restrictive credit requirements. A multiplicity communication approach is recommended to enable as much MFI information as possible to reach women entrepreneurs. Originality – This original research generated empirical data on financial information-seeking behaviour among women entrepreneurs in Huye City, Rwanda.
Copyright (c) 2025 Margaret Jjuuko, Joseph Njuguna, Patrick Rurangangabo (Author) https://creativecommons.org/licenses/by/4.0
Analysis of Co-authorship Patterns in Global e-Health Literacy Research
Rationale of the Study - This study investigated the co-authorship patterns in global research on e-health literacy, focusing on authors, countries, and organisations to reflect the participation of African researchers and their institutions in collaborative research on e-health literacy. Methodology - The study period covered 2006 to 2024 and was based on publications retrieved from Scopus. VOSviewer was used to identify and map co-authored documents, revealing valuable insights into authorship. Findings - Between 2006 and 2024, a total of 7,887 authors wrote 2,027 documents on the subject, resulting in an average of 415 authorships per year. Leading countries in co-authorship include the US, Germany, Australia, and Canada. There were only 12 connected organisations, indicating room for growth in inter-institutional research partnerships. The University of Education, Winneba, Ghana, was the only African institution to have published four documents and established four collaborative links. Implications - Expanding institutional partnerships, particularly with countries that have high research volumes, such as China, could help address the disparity between research quantity and citation impact. Promoting structured collaborations can facilitate resource sharing, diversify perspectives, and improve the overall quality and influence of research, driving innovation and advancing the field globally. Originality - Many studies in this field focused on quantitative research, but this study deploys bibliometrics to reveal important insights. A unique finding of the study is a comparatively high volume of Chinese research. Conversely, previous studies have shown that China has a low research impact, highlighting disparities in global research influence.
Collaborative Networks, Author Impact, Global Research Trends, Institutional Connections, Publication Metrics
Copyright (c) 2025 Williams E. Nwagwu (Author) https://creativecommons.org/licenses/by/4.0
Influence of Land Records Management Practices on Service Delivery in District Councils, Tanzania
Rationale of Study – Land records management practices are key to providing good services. However, quality service delivery in land registry offices remains unexplored, particularly in district councils in Tanzania. This study will assess land records management practices in providing quality services in selected districts Methodology – The study used quantitative and qualitative approaches in data collection. Questionnaires, interviewers, and observation were used as data collection tools. Purposive sampling was used to select 160 land registry staff and 19 key informants. Descriptive and inferential statistics were used in data analysis. SPSS version 26 was used to analyse quantitative data, while content analysis was used to analyse qualitative data. Findings – The results indicate that land records management practices, particularly the storage of paper records and tracking systems, significantly affect the quality of service delivery in district councils. Although land registry staff perform well in record creation, inefficient practices in storage and tracking hinder overall service effectiveness. Implications – The study emphasises the importance of effective land records management throughout the records' life cycle from creation to disposition to ensure high-quality service delivery. According to the study, improving storage, tracking, and regular staff training practices can significantly enhance service outcomes and reduce inefficiencies. Originality – While other studies in Tanzania focus on land policy and administration, this study's attention to the operational aspects of land records management practices and their direct impact on service provision is unique and contributes valuable insights for improving land registry offices in district councils.
Copyright (c) 2025 Huruma Mogha, Frankwell Dule, Ronald Benald (Author) https://creativecommons.org/licenses/by/4.0
Knowledge Dynamics in Social Networks: Types of Knowledge Postgraduate Students Share in Tanzanian Higher Education
Rationale of Study – This study investigates the types of knowledge postgraduates prefer to share through social networks among higher Education institutions in Tanzania. Methodology – The study used a convergent mixed-methods research design. The study population comprised 633 postgraduates from selected higher education institutions (HEIs) in Tanzania. Probability sampling was used to select postgraduates to participate in the study, while purposive sampling was used to select eight heads of academic departments for the interview component. Questionnaires were emailed to 239 postgraduates from the four selected HEIs, of which 171 were filled out. Quantitative data was analysed using SPSS version 24, and results were presented in tables and figures, while qualitative data was thematically analysed. Findings – The study revealed that postgraduates preferred to share various types of knowledge through social networking sites, such as declarative, procedural, explicit, and others. Some of the reasons for sharing knowledge that were provided included the desire to strengthen their knowledge base. It is then recommended that postgraduates frequently use social networking to share academic-related knowledge. Implications – The study recommended that the management of HEIs in Tanzania encourage postgraduate students to use social networking sites ethically by exchanging knowledge that will help them strengthen their knowledge base and enhance their academic performance. Originality—The originality lies in its mixed-methods approach, which combines qualitative interviews and quantitative surveys to comprehensively understand knowledge-sharing behaviours.
Copyright (c) 2025 Jaffar Msafiri Ponera, Prof. Patrick Ngulube (Author) https://creativecommons.org/licenses/by/4.0
Users’ perspectives of public library for a knowledge-based society: Implications for developing countries
Rationale of Study – In today’s fast-paced, ever-changing world, knowledge has become a commodity and a capital that provides the basis for a knowledge-based society (KBS). Public libraries, however, are trying to stay relevant as a knowledge hub in such societies by expanding their roles in local communities. This research investigated the relationship among demography, accessibility, environment, digitalisation, and the library’s perceived role in a KBS. Methodology – Following cross-sectional quantitative research design, data was collected from 112 respondents using a structured questionnaire survey on the premises of the Pabna Government Public Library in Bangladesh. The 9-item scale showed acceptable internal consistency (α = .713) and using SPSS 25, descriptive analyses, Chi-square test, and Spearman correlation were carried out. Findings – The role of a public library in terms of readership and awareness in the community had a statistically significant (p-value <0.001) positive correlation with accessibility (ρ=.334) and library environment (ρ=.513). At the same time, a negative association was observed with respondents’ level of education (ρ=-.265, p-value <0.01). However, a weak relationship existed between profession and perception of the library environment (ρ=.186, p-value <0.05). Implications – In similar developing country contexts, libraries must attract diverse users beyond educated youths and create a conducive library environment where it becomes a part of their community. Public libraries can consequently stay relevant and contribute to building a KBS. Originality – This paper reports the findings of an original study regarding users’ perceptions of public libraries in KBS from a developing country perspective.
Copyright (c) 2024 Miraz Hosen, M. Jonayed (Author) https://creativecommons.org/licenses/by/4.0
Rationale of Study – Mwoch is an Acholi term for various poetic pronouncements. Depending on the frequency of use and popular reaction, such pronouncements can define individual identity or become community nicknames that work like national anthems. In general, mwoch are folkloric, metaphoric or panegyric statements of opinion on life; in this article, we translate mwoch as nicknames whose main cultural landscape is the Acholi of Northern Uganda. Methodology – Discourse analysis, participant observation, and interviews dating back to the 1940s were among the parameters we used. Yet, we fear that overindulgence in mainstream research methods will ‘get us stuck in a tar baby’ (Disney Walt, 1946). Findings – Though ‘getting stuck in a tar baby’ is culturally North American, it is similar to the Acholi folktale entitled ododo pa apwoyo, oculli ki won poto ngor (tale of the hare, wildcat and the owner of a field of cowpeas). The Hare and Wildcat used to steal the cowpeas; the owner noted goings-on but could not catch the culprits. The theft continued until the owner conceived and crafted a beautiful girl (tar baby) from the latex of a rubber tree and placed it in his field of cowpeas. When the two came to steal the crop, they saw the tar baby, engaged with it and got stuck. Implications – Although Acholi and American folktales strike similar notes, Acholi folktales are often different since they are largely verbal rather than visual and metaphoric rather than overt. Unless analysed and discussed, meanings in such expressions may remain hidden and rather useless to stakeholders, including scholars. Originality – This is an original article whose main goal is to unravel the meanings, if not the knowledge, of a few selected Acholi nicknames.
Copyright (c) 2024 JP Odoch Pido, Donna K Pido (Author) https://creativecommons.org/licenses/by/4.0
African indigenous knowledge: Philosophy in history and history in philosophy
Rationale of Study – This paper delves into the interconnectedness of African indigenous knowledge, situating its historical roots and the inherent philosophy embedded in its practice. African indigenous knowledge encompasses formulating a definition of knowledge in an African context and the justification of knowledge, which has its stand on cultural, linguistic, aphorism, and proverbial content. Scholars, however, argue that its historical foundation lies in the depths of time, tracing back to the ancient civilisations that thrived across the continent. On the other hand, its philosophical discourse serves as the guiding force behind the practices and beliefs of various communities. Within this purview, this paper sets out to close this gap. Methodology – This paper adopts primary and secondary data sources, including oral information, books, articles, and journals. However, it uses argumentative and analytic philosophical and historical inquiry methods to highlight that African indigenous knowledge is pivotal in preserving historical and philosophical insights. Findings – The study finds an interlink between history and philosophy in advancing African indigenous knowledge and its practice of knowing and justifying the indubitable truth that cannot be objectively attained in Western epistemology. Implications – The study contributes to the existing debate that the wisdom embedded in proverbs, myths, and folklore is a repository of philosophical principles, offering guidance on ethics, social harmony, and the relationship between humanity and nature through historical insights. Originality – The paper concludes that African indigenous knowledge has its own social and cultural dimension. It addresses the problem of knowledge by dividing its domain into rational, empirical, and mystical components, solving the problem of justification in the African context.
Copyright (c) 2024 Babatunde Olatunji Oni, Titilope Olusegun Olalere (Author) https://creativecommons.org/licenses/by/4.0
Policy mentions in data literacy research: A bibliometric analysis of 127 research papers
Rationale of Study – This study examines the policy landscape surrounding data literacy, focusing on the intersection between data literacy and policy. Methodology – A bibliometric analysis was conducted on 127 documents related to data literacy out of the 997 indexed in Scopus. Keywords, titles, and abstracts were analysed to identify the presence and focus of policy-related discussions. Network visualisations of keyword clusters were employed to explore the interdisciplinary nature of data literacy. Findings – The study reveals a relatively low engagement with policy in data literacy research, with policy frequently mentioned in abstracts (111 occurrences) but rarely in titles or keywords. Keyword clusters showed two primary areas where policy considerations are crucial: education and governance. The findings also identified the need for differentiated policy approaches tailored to specific sectors like education, governance, and scientific research. The isolation of terms like "scientific data" suggests niche areas requiring targeted policy interventions. Implications – The findings suggest that data literacy initiatives need a more explicit focus on policy frameworks, particularly in education and governance, to ensure ethical and responsible data use. The study calls for policymakers to embed governance, privacy, and ethics discussions within data literacy education and decision-making processes. Originality – This study contributes to the underexplored area of policy integration in data literacy research. By highlighting the gap in policy considerations, the research underscores the need for a more holistic approach to data literacy, combining technical skills with governance, privacy, and ethical dimensions.
Copyright (c) 2024 Williams Ezinwa Nwagwu (Author) https://creativecommons.org/licenses/by/4.0
Incorporating traditional ecological knowledge into science education, a case study of Mbita sub-county
Rationale of Study – The need for sustainable education practices has become more critical in a world grappling with pressing environmental challenges. Indigenous knowledge, developed over generations through direct environmental interaction, offers unique perspectives on sustainable educational practices. This study explored integrating traditional ecological knowledge into science education, recognising its significance in fostering a more comprehensive and inclusive approach to sustainability. Methodology – The study was conducted in five junior secondary schools in the Mbita sub-county, Homa Bay County, Kenya. A qualitative approach and a case study design were applied. Data was collected using a semi-structured interview and document analysis. Findings – The findings revealed that teachers understood indigenous knowledge as information acquired from the environment and traditional practices, but their comprehension of traditional ecological knowledge was limited. Some aspects of traditional ecological knowledge identified in the science curriculum include the study of weather, traditional medicine, flora and fauna, and farming methods. Implications – The study provides practical recommendations, including teacher training programmes on integration practices, the acknowledgement of traditional knowledge by the government and education policies, the establishment of partnerships with indigenous communities, and the provision of resources for documenting traditional ecological knowledge for future use. The study envisions unlocking valuable insights into sustainability, fostering a generation of students well-equipped to advocate for and implement sustainable practices in their communities. Originality – This study represents my own effort and has not been taken in whole or part without reference to whom or where the information was attained.
Copyright (c) 2024 Opole Charles Oando (Author) https://creativecommons.org/licenses/by/4.0
The contribution of indigenous medicine knowledge to the delivery of quality healthcare in Migori County, Kenya
Rationale of Study – Literature has extensively discussed integrating Indigenous Medical Knowledge (IMK) systems with modern medical practices to enhance the quality of healthcare services. Many countries have also committed to incorporating IMK systems into their healthcare programs. However, in Kenya, the county governments, which bear significant responsibility for healthcare delivery, have not fully embraced IMK systems as expected by the current laws, including the Healthcare Act 2017. Methodology – This study analyses IMK's contribution to providing quality healthcare in Kenya. It took a purely qualitative approach and was guided by a phenomenological research design. Findings – IMK has a profound role in reducing the disease burden in Migori County, both in terms of the many diseases IMK practitioners manage and the advantages associated with IMK practices over biomedical practices. Implications – The study, therefore, recommended that IMK practices be formally embraced as an alternative healthcare delivery system along with biomedical practices in the country. Originality – While much has been written about IMK practices globally, no study has been conducted to correlate this to county governments in Kenya, and indeed, no empirical study has been carried out about this in Migori County
Copyright (c) 2024 Cary F. O. Ouma , Ben Wekalao Namande, Henry Kinya (Author) https://creativecommons.org/licenses/by/4.0
User satisfaction with bank enterprise human resource planning systems in Lagos State, Nigeria
Rationale of Study – The study evaluated the effectiveness of and user satisfaction with enterprise human resource planning systems by staff of commercial banks in Lagos State, Nigeria, using information, service and system quality constructs. Methodology – A structured questionnaire and interview schedule were used for data collection. The questionnaire was administered to 140 respondents. Collected data were subjected to descriptive statistics, Pearson bivariate correlation, multiple regression, and thematic analysis. Findings – The respondents were highly satisfied with their banks’ service, information, and EHRP system quality. Information, service, and system quality all had significant positive relationships with user satisfaction; however, system quality has the most significant impact. The core challenges with EHRP are inadequate training, user unfriendliness, difficulty navigating, and poor interface design. Implications – The research underscores the need for banks to prioritise system quality improvements, such as enhancing user-friendliness and interface design, to ensure that employees can effectively utilize these systems. Originality – This research offers a novel application of the DeLone and McLean IS Success Model in the context of EHRP systems within the banking sector.
Enterprise human resource planning systems
Copyright (c) 2024 Mohammed Abiola Oseni, Wole Michael Olatokun, Hadija Mohamed Matimbwa, Bolaji David Oladokun (Author) https://creativecommons.org/licenses/by/4.0
The stigmatisation of indigenous knowledge in Kenya: Status and interventions
Rationale of Study – This paper investigates the current status of the stigmatisation of IK in Kenya while also examining the interventions to curb the stigma. Methodology – A mixed methods research design was employed, encompassing both quantitative and qualitative methods. Seven counties were selected for the study, comprising Western (Kisii and Migori), Eastern (Machakos and Kitui) and Central (Meru, Nairobi and Nyeri). Primary data was collected through focus group discussions and key informant interviews. Secondary data was collected through content analysis of literature on IK in Kenya. The quantitative data from the key informant interviews was analysed using SPSS software, while data from the FGDs was analysed using qualitative data analysis software (NVivo). Findings – The study found that most of the communities in Kenya have indigenous knowledge; most of the indigenous knowledge and practices are threatened by nonutilisation; preservation of indigenous knowledge has started in some areas, but a lot still needs to be done; and westernisation or modernisation poses a great threat to indigenous knowledge. Implications – The study recommends implementing structures to protect and preserve indigenous knowledge. Originality – This work presents new findings on IK in Kenya that have not been documented or presented anywhere else.
Copyright (c) 2024 Daniel Otieno Adero, Benard Abuki, Rachael Ndunge (Author) https://creativecommons.org/licenses/by/4.0
Digital skills, access, and ease-of-use of open source library management software among university librarians in north-central Nigeria
Rationale of Study – The study assessed digital skills, access, and ease of use of open management software among university librarians in North-Central Nigeria. Methodology – Employing a descriptive survey research design, the study covered a population of 301 librarians and utilised the total enumeration sampling technique. Data collection involved a structured questionnaire. Analysis methods such as frequency counts, mean values, and standard deviation calculations were used to answer the research questions, setting 2.50 as the criterion mean. Findings – The findings established that university libraries use open-source library management software with high ease of use, that librarians in university libraries in North-Central Nigeria possess high digital skills, and that they have high access to open-source library management software. Implications – The paper recommended that library management needs enhanced training programs tailored to equip librarians with advanced digital skills and the ability to curate digital collections effectively through seminars, workshops, and conferences. Furthermore, librarians, library associations, and stakeholders should advocate for increased library funding, emphasising the critical role that modern library technologies like OSLMS play in enhancing education and research. Additionally, there is a need to continue upgrading the hardware and software to perform tasks effectively, safely, and efficiently, engaging error tolerance and making it easy to use. Originality – The study was original research conducted on digital skills, access and ease of use of open-source library management software among university libraries in North-Central Nigeria.
Open Source Library Management Software (OSLMS)
Copyright (c) 2024 Abubakar Aliyu Ango (Author) https://creativecommons.org/licenses/by/4.0
Content as a Service fostering knowledge sharing amongst universities and communities: A bibliometric review
Rationale of Study – This article explores how Content as a Service (CaaS) catalyses knowledge sharing across various contexts, particularly between universities and their communities. Methodology – The study used bibliometric analysis, a quantitative methodology, to examine academic publications related to CaaS and its role in fostering knowledge sharing. A comprehensive search on the Web of Science database identified 1,044 relevant publications. The data were analysed using Bibliometrix with R programming. Findings – CaaS is a multidisciplinary domain encompassing computer science, information science, business, and healthcare. It democratises information access and enhances economic benefits through subscription models. Notably, there has been a surge in CaaS-related publications over the past decade, especially in the USA, highlighting the need to investigate CaaS as a knowledge-sharing paradigm. However, a significant gap remains in the literature from Africa, limiting insights into how local contexts can influence knowledge sharing in higher education through CaaS. Implications – CaaS can improve information accessibility, collaboration, discoverability, and cost-effectiveness through shared resources. Originality – Given Zimbabwe's contextual nuance, this study is among the pioneering research investigating CaaS as a knowledge-sharing paradigm.
Copyright (c) 2024 Farai Sebastian Mutindindi, Kelvin Joseph Bwalya, Sithembiso Khumalo (Author) https://creativecommons.org/licenses/by/4.0
Cell-phone Instruction and Academic Achievements of Undergraduates During Covid-19 Pandemic in Delta and Rivers States, Nigeria
Rationale of Study -This research investigated the link between cell phone instruction platforms and the academic achievements of undergraduates in LIS during the Covid-19 pandemic in Delta, and Rivers states, Nigeria. Methodology -The researchers reviewed relevant empirical literature and equally elicited responses from the respondents to establish the platforms used for cell phone instruction during Covid-19 Pandemic in Delta, and Rivers states, Nigeria. Findings -The report showed that the clampdown during the Covid-19 pandemic led to the introduction of various cell phone instruction platforms like WhatsApp, Delsu Management Learning Software, and email in Delta and Rivers states in Nigeria as a buffering upshot in the educational field. The employment of various cell phone instruction platforms hurts students' academic achievement. Furthermore, it was found that employing mobile phone instruction platforms presented several difficulties for undergraduates, including poor internet connectivity and high subscription costs. These difficulties also contributed to the low satisfaction level felt by the students. Implications -The study's findings can be used by university management in Delta, and Rivers states to develop a blueprint for adopting or enforcing cell phone instruction platforms alongside the face-to-face arrangement. Originality -This study fills a gap in recent research on the effects of the shared repertoire and voluntary action of a community of practice on knowledge sharing
Copyright (c) 2022 Arumuru, Lawrence, Arumuru Angel Oluchi (Author) https://creativecommons.org/licenses/by/4.0
Aspects of travel information behaviour of postgraduate students of a high education institution in Nigeria
Rationale of Study – This study explores the information behaviour of postgraduate students enrolled at the University of Ibadan, Nigeria. It investigates the diverse information needs of these students, mainly focusing on their utilisation of travel information, sources of travel information and the effect of prior travel experience. Methodology – A descriptive survey design was employed to gather data from a sample of 200 postgraduate students conveniently selected. The study utilised a combination of a quantitative method to assess the students' information-seeking behaviours. Findings – The findings indicate that postgraduate students at the University of Ibadan have varied information needs, including those related to leisure, education, personal growth, and social interactions. They predominantly rely on mobile devices, the Internet, social networks, family and relatives, and personal travel experiences to access travel information. They reported high levels of satisfaction and effectiveness in using travel information for destination selection and cost estimation. Implications – The study underscores the importance of enhancing access to electronic databases, which are vital sources of travel information for postgraduate students. Additionally, it highlights the need to address issues related to distance to information sources and improve library services and resources to support students' information needs better. Originality – This study contributes to the existing literature by providing insights into the information behaviour of postgraduate students in a Nigerian university context
Copyright (c) 2024 Williams Ezinwa Nwagwu, Deborah Oluwayimika Adeyemi (Author) https://creativecommons.org/licenses/by/4.0
Importance of human resources management practices in enhancing knowledge retention in the crossborder mergers of the telecommunications industry in Lesotho
Rationale of Study – The purpose of the current study is to investigate how human resources management practices may be used to improve knowledge retention in the cross-border mergers of the telecommunications industry in Lesotho. Methodology – This was a single quantitative case study that used questionnaires for data collection. Data were gathered from 14 staff members who were available during the merger process as well as 14 other staff members who left the organisation because of the merger, thus making a total of 28 staff members from whom data were collected. Findings – The study's findings show some inconsistencies regarding whether HRMPs are adopted and used at ETL. While the majority of participants thought certain HRMPs did exist, a sizeable number thought HRMPs were adopted. Furthermore, the study results also showed that employees are not compensated for sharing knowledge. Implications – The proposed framework may be used as a yardstick for policy development on using HRMPs to improve knowledge retention for all organisations going through cross-border mergers and acquisitions (CBM&As) in all industries. Originality – The study recommends a framework for retaining knowledge using HRMPs in CBM&A. However, the framework is not restricted to the telecommunications industry; it may be used by all organisations undergoing M&A in various industries
Copyright (c) 2024 Tahleho Tseole, Patrick Ngulube (Author) https://creativecommons.org/licenses/by/4.0
Value of academic libraries in improving higher education institutions' knowledge management practices
Rationale of Study – Academic libraries are widely recognised globally as necessary for improving knowledge management (KM) practices in higher learning institutions (HLIs). This study investigated the value of academic libraries in improving KM practices in HLIs. Methodology – A quantitative cross-sectional research design was conducted across academic libraries in selected HLIs in Tanzania. A systematic sampling technique was used to recruit librarians from academic libraries as study participants. Data analysis was performed using IBM SPSS Statistics® 29.0.2 statistical software. Findings – Findings revealed a low level of KM practices and a lack of KM training among respondents. Knowledge retrieval and access, along with knowledge capture and creation, were mentioned among the critical KM practices performed in academic libraries to enhance KM practices within HLIs. Furthermore, enhancing teaching, learning, research, and innovation were identified as notable benefits resulting from improved KM practices in HLIs. Respondents highlighted a scarcity of KM skills and competencies as the main challenge that limits academic libraries to improve KM practices in HLIs. Implications – The study will lead to a deeper understanding of the value of academic libraries in supporting KM practices in higher education. Policies will be formulated to implement the identified need. For instance, various policies need to be developed regarding the types of knowledge to be captured and preserved, the duration of preservation, and the methods of processing it. Originality – This study's uniqueness lies in the fact that limited research has been conducted by academic libraries in the country, and the findings indicate minimal efforts to embrace KM practices in HLIs.
knowledge management skills and competencies
Copyright (c) 2024 Neema Florence Vincent Mosha, Patrick Ngulube (Author) https://creativecommons.org/licenses/by/4.0
Understanding the legal framework in Research Data Management: a study of selected academic libraries in Kenya
Rationale of Study – The study focused on the legal framework instrumental in protecting research participants' rights and interests. It also sought to identify potential legal risks and recommend strategies to mitigate them, promote ethical conduct, and enhance security for data reuse and sharing. Methodology – The study used a quantitative research design to gather quantifiable data. The target population was academic librarians and executive library users from Kenyatta and Egerton University. A total of 35 participants participated in the study. Structured open-ended questionnaires were used to obtain responses from participants purposively selected. Findings – The study revealed that academic institutions have policies. However, to maintain a healthy research ecosystem that facilitates accessibility, interdisciplinary collaboration, knowledge transmission, and data sharing, academic libraries need to implement research data management policies that match open science standards, such as promoting reuse in the context of adherence to intellectual property rights and security of sensitive data. Implications – The study sheds light on issues and legal concerns addressed or should be addressed by research data management policies adoption or being prepared for adoption in academic libraries. Its issues are intellectual property, protection of data against security breaches, terms and conditions regarding data use, and protection of sensitive data confidentiality. Originality – The paper shed light on research data management policy, precisely the issues which should be included in the policy, as well as legal concerns.
Copyright (c) 2024 Pauline Ruguru Njagi, Gitau Njoroge, Ronald Bituka (Author) https://creativecommons.org/licenses/by/4.0
Multimedia-based instructional delivery practices for interactive teaching and learning in selected secondary schools in Nigeria
Rationale of Study – Despite its numerous benefits, the use of multimedia in teaching and learning in secondary schools in Ijebu North-East Local Government of Ogun state is currently low. Ogun state prides itself on being the education capital of the nation, and to preserve its standing, it is essential to give the education system more attention. Therefore, the study investigated the nature of the problem that caused the low level of multimedia incorporation into teaching and learning. Methodology – This study used a descriptive survey design with a two-stage sampling strategy. It involved 1850 students, 370 of whom were drawn from four schools. A questionnaire was used for data collection, and results were presented using simple frequency, percentage, mean, and standard deviation. Findings – The study has established that the interactive multimedia-based resources available were barely sufficient or inadequate and in poor condition, mainly due to a poor maintenance culture. Consequently, they were lowly used, which complicated interactive teaching and learning in secondary schools. Implications – The low use of the few multimedia resources available for interactive teaching and learning suggests that the government has not invested in multimedia infrastructure. This hinders the full realisation of the benefits of using multimedia resources for interactive teaching and learning in the secondary schools in Ijebu North-East, Ogun State. Originality – The study distinctly explored the principles of learning by doing and how deep learning occurs using multimedia as instructional delivery tools, aiming to enhance knowledge management in the educational system.
Copyright (c) 2024 Abdullahi A. Bakare, Olaoluwa S. Adeagbo, Abiodun O. Odunewu (Author) https://creativecommons.org/licenses/by/4.0
Online learning environment and learners’ learning effectiveness at the Distance Learning Centre, University of Ibadan
Rationale of Study – The breakthrough of the Internet in broadening access to teaching and learning gave an opportunity for information sharing, knowledge sharing, collaboration and social interaction among tutors-learners, learnerslearners -learners and the institution. Based on this, this study investigated the influence of online learning environment components (online course design, facilitation and assessment) on learners’ learning effectiveness at the Distance Learning Centre, University of Ibadan. Methodology – The descriptive survey research design was adopted. The population was comprised of 100-500 level students, with a sample size of 200 students randomly selected from the faculties of Arts, Education, Science, and Social Sciences. A questionnaire of thirty (30) items on the Perceived Online Learning Environment and Learners' Learning Effectiveness Scale (r=.78) was used for the study. Data were analysed using multiple regression and descriptive statistics of frequency counts and simple percentages at a 0.05 level of significance. Findings – The study's findings revealed that the Online Learning Environment Components (Online Course Design, Facilitation, and Assessment) significantly influenced Learners’ Learning Effectiveness (F (3, 196) = 12.197; R2 = 0.158) and jointly accounted for 15.8% of its variance. Implications – Based on the findings, it was recommended that the management of the Distance Learning Centre, notably the University of Ibadan, should improve on the three online learning environment components so that this improves learners' competence in online learning, knowledge sharing and management in the digital age. Originality – This is an original study conducted at the University of Ibadan on learning environments and information services.
Copyright (c) 2024 Ganiyu O. Quadri, T.G. Muibi (Author) https://creativecommons.org/licenses/by/4.0
Exploring the utilisation of ChatGPT in academic libraries: a self-reflection perspective
Rationale of Study – Exploring the utilisation of ChatGPT in academic libraries, with a focus on ChatGPT's views, not only addresses immediate concerns within the library community but also advances an understanding of the evolving relationship between artificial intelligence and information services in contemporary society. Methodology – The study focused on the unique perspectives or viewpoints of ChatGPT itself. The main objective of the study was to explore ChatGPT's selfawareness and understanding of its role within the academic library context, including its perception of challenges, limitations, and contributions in facilitating information access and user support. The principal theory for this research study was grounded in the Technology Acceptance Model (TAM), which proposed that the perceived ease of use and perceived usefulness of technology are critical determinants of users' intentions to adopt and use that technology. Findings – The findings revealed that ChatGPT demonstrated an understanding of its function in this context, enhancing the user experience, addressing information queries, and navigating the diverse needs of library patrons. It acknowledged both its contributions and limitations. It recognised challenges in facilitating information access and user support, indicating a nuanced understanding of its role in assisting library patrons. Implications – This research contributes to the field of library and information science and offers insights into the broader implications of incorporating AI in information service settings. Originality – The study is one of the few exploring the perspectives on how it can help improve library services.
Copyright (c) 2024 Maropene Ramabina (Author) https://creativecommons.org/licenses/by/4.0
Human capital management information system: scope of application and challenges facing the public sector in Tanzania
Rationale of Study – Human Capital Management Information Systems (HCMIS) play a crucial role in facilitating decision-making within Human Resources Management by providing fast, accurate, and comprehensive data. To understand the landscape of HCMIS implementation and challenges within the public sector of Tanzania, this study conducted a systematic review of policies, legislation, and scientific literature. Methodology – The study assessed the extent of HCMIS utilisation in the Tanzanian public sector and examined associated challenges using the task-technology fit model. To analyse the gathered data, a systematic qualitative synthesis employing nomothetic-based content analysis was used. Findings – The analysis revealed that HCMIS usage in the public sector primarily focused on payroll management, with additional applications in employee information management, recruitment and selection, performance management, training and development, benefits administration, analytics and reporting, and succession planning. The five key challenges hindering HCMIS applications were also identified. Implications – The study recommends expanding the scope of HCMIS applications, improving interdepartmental coordination, ensuring adequate and consistent budget allocation for the acquisition of HCMIS accessories by Ministries, Departments, and Local Government Authorities (MDAs and LGAs), fostering greater support from top management to enhance HCMIS operations, and revising ICT and HR programme curricula in higher educational institutions to incorporate specialised courses in HCMIS operations. Originality – This study contributes to the existing literature by providing a comprehensive examination of HCMIS implementation and challenges within the Tanzanian public sector. The findings offer valuable insights for policymakers, practitioners, and academia
Copyright (c) 2024 Hadija Matimbwa, Wole Olatokun (Author) https://creativecommons.org/licenses/by/4.0