Trends in Database Usage Among the Faculty of Economic and Management Sciences at the North-West University in South Africa: A Comparative Analysis of 2023 and 2024

Abstract

Rationale of Study - This study analyses changing database usage trends among faculty in the Department of Economic and Management Sciences (EMS) at North West University (NWU) between 2023 and 2024, identifying patterns and factors influencing engagement to improve library services, optimise access, and enhance research support strategies.

Methodology - This study used a quantitative case study design to analyse database usage statistics for EMS faculty at NWU over a two-year period (2023–2024). Data were collected from five major academic databases and processed using descriptive statistical methods to identify trends in search and download activity. The study focused on measuring usage patterns rather than user satisfaction, providing evidence-based insights to enhance library services and resource allocation.

Findings - The study revealed a significant shift in EMS faculty database usage at NWU from 2023 to 2024, with searches declining from over 25 million to 1.77 million and downloads increasing from 248,134 to over 6 million. EBSCOhost remained dominant despite fewer searches, while Scopus and Web of Science saw increased engagement. The declining use of African Journals and Emerald Insight suggests the need for improved faculty training and resource allocation.

Implications - The NWU library should enhance faculty training, improve access to underused resources, and adapt support strategies. Increased downloads highlight the need for continued investment in high-demand databases and user-driven resource optimisation.

Originality - This study uniquely compares the usage of EMS faculty databases over two years, revealing shifting research behaviours at a South African university and providing insight to enhance library support through a targeted analysis of search and download trends.